To Fix or Not To Fix: That Is the Question.January 14, 2019

No matter what vehicle you drive, when certain things break, you have to make a decision.  Should I get it fixed now, later or never?  Air conditioning is one of those things.  You can certainly live without air conditioning, but it sure is nice to have on a sweltering day.

Let’s say your air conditioning breaks in the fall and you live in a climate where it gets quite cold in the winter.  Should you get it fixed now, wait until spring since it won’t get warm until then or maybe not get it fixed at all?

That can be a tough decision.  There are several reasons air conditioning in vehicles break.  One is fairly simple: It could be an electrical problem, perhaps a relay or solenoid is not turning on the system.  It’s also a fairly inexpensive repair and doesn’t require hours of labor.

Or, the problem is that the coolant has leaked out.  Your service facility can find the leak and replace the parts that are leaking.  With a refrigerant recharge, you’re back in business.  The repair costs vary, depending on the reason for the leak.

When air conditioning malfunctions involve a compressor, evaporator or condenser, the costs can be significant since parts and labor add up.  Depending on the age and value of your vehicle, you may choose to simply roll down the windows and live with it. 

Keep in mind that many vehicles in cold climates use air conditioning in winter.  Many vehicles automatically turn on the A/C when you use the defroster.  The A/C dries the heated air it blows on the windshield and side windows to eliminate fogging more quickly.  Outside conditions such as snow and ice can severely hamper visibility.  Add to that fogging on the inside and it can present very challenging conditions for the driver.

In order for all systems to be functioning optimally, a vehicle owner might feel it’s worth it for safety reasons to get a broken air conditioner fixed, even if it is done right before the approach of cold weather.  Discuss these options with your service advisor so you can make the best decision for your situation.

Lewis Complete Auto Repair
5110 Grisham Dr.
Rowlett, TX 75088
972.475.4800

 

The Engine Gets a Boost (Turbocharged Engine Maintenance)January 7, 2019

If someone told you that your vehicle could have the same power but with a smaller engine, wouldn’t that sound like great idea? Just think, a smaller engine would save you money at the gas station and you’d still get the same horsepower.

The technology to do just that has been around for a long time. It’s called a turbocharger.

Race cars and other performance vehicles have been using turbochargers for years. It gives them a power boost without the need of a bigger engine, saving them fuel and pit stops.

Automakers have offered turbo gasoline and diesel engines for years, but there were problems with durability. Plus drivers had to make some driving adjustments with the way turbos delivered power. Newer turbos, though, have been vastly improved, and manufacturers are including them in more models. For example, Jeep offers its 2019 Cherokee with a choice of two engines that each make about 270 horsepower. One is a 4-cylinder turbocharged engine and the other is a 6-cylinder conventional gasoline engine. The general rule of thumb is: the fewer the cylinders, the better the fuel economy.

A turbocharged vehicle uses a turbine that is turned by exhaust gas. That compresses air that goes into the engine, which then allows it to use more fuel per second, increasing power. One advantage of a turbo is that it is only engaged when the driver demands more power from the engine by stepping on the throttle harder.

One thing to remember, though, is that turbocharged engines have additional parts and are more complex. That means they can be more expensive to maintain. The upside? You’ll likely save fuel.

Like any complex machine, it’s important that you maintain your turbo vehicle so it will give you more years of service. Lewis Complete Auto Repair technicians are trained to inspect and service the systems associated with a turbo engine. If you already drive a turbocharged vehicle, keep up your regular maintenance schedule to get the longest life and performance out of it.

Because of the advantages these powertrains offer, turbo engines are definitely here to stay.

Lewis Complete Auto Repair
5110 Grisham Dr.
Rowlett, TX 75088
972.475.4800

What is a TSB? (Technical Service Bulletins)January 1, 2019

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you’d want to know about it. And you’d want it fixed. There is something that can help drivers with just such a scenario. It’s called a Technical Service Bulletin, or TSB.

Here’s what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up.

Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue.

A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren’t the same thing. A recall is issued if there’s a problem that could cause harm to people or if it creates illegal emissions. The manufacturer pays for a safety defect to be fixed, and the repair is usually performed at a dealership.

But when a Technical Service Bulletin is issued, it’s because there’s a pattern of some system not working the way it should. If a vehicle is under warranty and the problem can be diagnosed in a specific vehicle, the manufacturer will probably pay for the repair. But there may be limits. Take one case with certain models of a minivan. Some wheel bearings were failing prematurely, so the manufacturer extended the warranty on them to 5 years or 90,000 miles/145,000 km. After that, the owner bore the cost. In some cases, a manufacturer will reimburse owners for a repair already done at an independent service facility.

You may have a vehicle that is no longer covered by a warranty but a TSB has been issued for a certain problem. In that case, any service facility can perform the service. At Lewis Complete Auto Repair, your service advisor will have access to TSBs that have been issued for your vehicle’s year and model. They will help the technician diagnose it if your vehicle has the issue. The TSB will also have advice for the best repair procedure to get your vehicle working the way it should.

Lewis Complete Auto Repair
5110 Grisham Dr.
Rowlett, TX 75088
972.475.4800

Lewis Complete Auto Repair Automotive Tips: Diagnostic ServiceDecember 30, 2018

Imagine waking up one morning with a stomach ache. You pick up the phone, call the doctor’s office and say, “I’ve got a really bad tummy ache. How much will it cost to make me feel better?” Of course you wouldn’t do that. You know that there could be a lot of reasons for your symptoms and that the doctor will have to examine you, ask some questions and probably run some tests before she can tell you what’s wrong and give you treatment options.

This same scenario plays out every day at TX auto repair facilities. When the cause of the concern isn’t obvious, the car will need to undergo a diagnostic examination. The typical car has about 30,000 parts, including several networked computers and miles of wiring. Finding exactly what is wrong can be very complicated and take some time. The most experienced technicians at Lewis Complete Auto Repair in Rowlett are the ones who tackle the difficult diagnostic jobs. Once they have determined the cause of the trouble, they can work out the plan for how to fix it and tell you how much it will cost.

When you think about it this way, it makes perfect sense that, 1) the Lewis Complete Auto Repair service advisor cannot provide an estimate before the diagnosis is done, and 2) there is a charge for auto diagnostic services in Rowlett. You expect to pay for an office visit to the doctor and for any necessary tests before you can be presented with your treatment options and costs; same goes for your vehicle.

We know it can be frustrating for Rowlett drivers when something is wrong with your car and you aren’t sure what is going to be involved in getting it fixed. We are passionate about helping you through the process, communicating with you at each step along the way. We have highly trained diagnostic technicians and technologically-advanced diagnostic equipment to uncover the cause of your trouble. We use quality replacement parts to help make sure you stay on the road after the repair is done. That’s our prescription for automotive peace of mind.

Give us a call.

Lewis Complete Auto Repair
5110 Grisham Dr.
Rowlett, TX 75088
972.475.4800

At Lewis Complete Auto Repair we install quality NAPA replacement parts.

 

Hey Rowlett Drivers; What Is the Most Distracting Food?December 23, 2018

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So what is the most distracting food to have in the car while driving around Rowlett?

Is it:

  1. A Hamburger;
  2. Coffee;
  3. A Soft Drink, or
  4. Gummy Bears?

Well, you may be surprised to learn that all but the gummy bears are in the top ten most distracting foods when you are driving. But if you chose ‘coffee,’ then give yourself an extra two points.  Coffee is the number one food distraction for drivers in Rowlett and around the country.

Food distractions cause 25 percent of all car accidents; over a million and a half each year!

You’ll notice that all of the top ten distracting food items are messy. Messy foods are the types of food you might spill (very distracting!), then try to clean up (a safe-driving impossibility!). If you gotta eat on the run, take five-then drive. You’ll thank yourself later for two reasons: one, that you can actually relax for just a moment in our fast-paced world, and two, you won’t have to worry about getting that cinnamon roll frosting out of your dashboard after that near miss.

Keep drinks in spill-proof containers, too, so you can keep your eyes on the Rowlett road without worrying about where that spill is headed.

So, taking a food break… or filling out accident reports. We don’t have to ask you which you prefer; it’s a no brainer.

Lewis Complete Auto Repair
5110 Grisham Dr.
Rowlett, TX 75088
972.475.4800