Serpentine Belt Replacement Near The Rowlett AreaNovember 13, 2012

Don’t you hate it when you hear that squeal from under the hood when you’re driving aroun Rowlett? It usually means there is a problem with the serpentine belt. The serpentine belt powers a lot of engine accessories. It runs the alternator-which charges the battery, the water pump-which cools the engine, the air conditioning and the power steering pump. All pretty important parts. It is called a serpentine belt because it snakes around a bunch of engine components.

Lewis Complete Auto Repair
5110 Grisham Dr.
Rowlett, TX 75088
972.475.4800

Serpentine belts are especially tough. They can last for years and go for tens of thousands of miles. But, with time they wear out. If your belt breaks while you are driving, everything will come to a halt within minutes. You have to stop the car or it will overheat, potentially causing major engine damage. And it probably won’t be at a convenient time or place. You might even need to get your car towed to a service center. That is why manufacturers recommend a belt replacement on schedule. You really should get it done on schedule because a belt failure will definitely take you off the road.

If you hear a squeal when accelerating or a slow, slapping sound at idle, you should have your serpentine belt looked at. Your Rowlett area service technician at Lewis Complete Auto Repair will visually inspect your belt to see if it needs to be changed sooner than scheduled. If the belt has more than three or four cracks an inch, has deep cracks that penetrate half the depth of the belt, is frayed, is missing pieces or has a shiny glazed look, it needs to be replaced regardless of age or mileage.

Serpentine belt replacement is relatively inexpensive, especially compared with the cost and inconvenience of being stranded or getting a disabled vehicle back to Lewis Complete Auto Repair for repairs.

An ounce of prevention is worth a pound of cure.

Why People In Rowlett Hesitate to Get their Vehicle ServicedNovember 7, 2012

A recent report stated that over 80 percent of the vehicles on our Rowlett TX roads have one or more service or repair that’s needed, but hasn’t been taken care of. Now that’s a lot of undone service. That translates into something over 160 million vehicles in the U.S. alone. Some of the neglected items are minor. Others are serious safety concerns.

There are several reasons why we hesitate to take care of recommended services; especially services that our Rowlett TX automotive advisor recommends when we’re in for something else, like an oil change.

The first issue boils down to comfort with car care. We don’t always feel we know enough to make good decisions. Some of that can be attributed to the fact that vehicles are so reliable these days. They almost become an appliance. Of course you love your truck, but if you don’t have to worry about it breaking down all the time, you’re not forced to think as much about preventive maintenance.

Perhaps your dad knew a lot about cars and always made sure they were taken care of. He was very comfortable dealing with his local Rowlett TX service advisor. People who don’t know as much about cars hesitate to ask questions because they don’t want to look ignorant.

It’s human nature. But, there’s so much to know in this world, we can’t all be experts in everything. So we specialize. It’s very important to ask questions of any specialist, whether it’s your doctor, financial advisor or your automotive technician in Rowlett, TX.

Your auto technician at Lewis Complete Auto Repair wants your questions. We want you to understand the recommendation and why it needs to be done.

That brings us to the next issue; people say that they don’t always know if they really need the service or if they are just being sold something.

At the heart, it speaks to trust. Do you trust your Rowlett service center and your service advisor? Trust has to be earned and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on manufacturer’s maintenance schedules.

In other words, “you don’t have to trust me, you can trust your owner’s manual”.

Your Rowlett service center has computer databases that contain the manufacturer’s recommendations for almost all vehicles, so they don’t need to rummage through your glove box to look for your owner’s manual to know what to do.

Basically, the engineers who designed the car say “here’s when you need to have it serviced”. That’s who makes the recommendation, not the technician. He’s just reminding you.

Now you do need to trust your Rowlett technician’s experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concern and make a good decision about whether or not to have something done.

That brings us to the third issue; money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And we have another list of places we want it to go. Auto maintenance isn’t usually on either of those lists.

Look, everyone who works at Lewis Complete Auto Repair has a family budget, too. They can relate. Maybe a little look behind the scenes would be helpful.

Service centers like Lewis Complete Auto Repair invest heavily in training, diagnostic equipment and tools so that they can make repairs and perform services as efficiently as possible. And like any other business, they have labor costs, insurance, rent, utilities, shop and office supplies, taxes and so on.

We work hard to make sure that we diagnose the problem correctly and fix it right the first time. That’s the only way we can maintain our reputation and remain in business. If we’re not satisfying our customers and providing a good value, you won’t come back and the service center won’t be around for long.

When there is a real budget concern, your Rowlett service center can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.

Let’s say you have a serious problem with your brakes. That’s a safety concern so a technician can’t ethically say, well, let’s put that off for a couple of months. What they can do is take care of the brakes now and address the cabin air filter or transmission service next month.

Fuel Saving Tip: Tire Pressure Saves Fuel In RockwallOctober 31, 2012

Under-inflated tires waste gas for lots of folks in the Rockwall area. Think how hard it is to walk in sand – you just have to work harder because of the resistance. When your tires don’t have enough air in them, their rolling resistance is dramatically increased and it simply takes more gas to get from Rowlett to Rockwall.

Rowlett Tire Pressure Always check your tire pressure when you gas up at one of our local Rockwall service stations. If they’re low – even just a little bit – bring them up to proper pressure. There’s a sticker on the inside of your driver’s door that gives the manufacturer’s recommended tire pressure.

And don’t rely on your tire pressure monitoring system to alert you to when you need more air. The TPMS system is set to warn you when pressure drops twenty percent below recommendations. That’s severely under inflated and you needed more air a long time ago. And if you have a slow leak – get it fixed right away at Lewis Complete Auto Repair.

Get some air and save some gas.

Winter TiresOctober 23, 2012

What type of technology do you use? Do you prefer an 8-track tape or an iPod? When it comes to winter tires, much of the public’s perception dates back to when 8-track was the best way to listen to the Bee Gees.

Twenty years ago, winter tires differed from highway tires only in their tread design. We called them snow tires back then and they had big, knobby lugs that were designed to give good traction in deep snow. They had the same rubber compound as regular tires and they weren’t very good on ice, packed snow or wet roads. They were not even very good on dry roads. They really helped in deep or loose snow, but they did a poor job the rest of the time. They were loud and rode hard. You couldn’t wait to get them off in the spring.

Then all-season tires started to come along. All-season tires are really a compromise between summer and winter performance. They have acceptable hot weather ride and tread life, and you can get through mild winter road conditions OK. But there are some really good reasons to consider winter tires.

Modern winter tires do a terrific job in a wide range of winter conditions. First of all, below 45 degrees Fahrenheit, regular tires become hard and inflexible. That means they don’t provide the road grip you need. Even if you don’t live somewhere with a lot of snow, but it still gets below 45 degrees in the winter, you will be safer with winter tires.

In addition, they are specifically designed to more effectively move snow and water. That’s the key to traction on ice, packed snow and wet roads. They use a micro-pore compound that allows the tire to bite into ice and snow. They also use wider grooves that run around the circumference of the tread to expel snow from the tire better. The lugs and grooves on winter tires have a special shape that throws the packed snow out of the tread as the tire turns. The tread is then open when it comes back in contact with the road and can provide good traction.

Winter tires also have a lot of sipes. Sipes are thin slits in the tread. The edge of the sipes grab ice and packed snow to provide tons of traction and to expel water and slush out of the tread. winter tires have a rounder casing to cut into the snow’s surface. The treads on regular summer tires can actually get packed with snow instead and become very slick. winter tires offer 25% to 50% more traction than all-season tires. And when it comes to stopping power, all-season tires take 42% longer to stop than winter tires. Sometimes that’s the difference between getting home safely and spending the night in a snow bank.

Now back when the 8-track was king, you just put snow tires on the drive wheels. That worked out OK because the rubber compound was essentially the same. Now, winter tires provide so much more traction than all-season or summer tires, that there’s a huge difference between the traction at the front and rear ends of the car if you only put winter tires on the drive wheels.

For example: if you take a corner on an icy road and the rear end starts to slide out, essentially the rear is trying to pass the front because it’s going faster. If you have high traction winter tires only on the front, they are going to be much more effective at transferring cornering grip and stopping power to the front wheels. This will actually cause the rear end to whip out even more.

That’s why tire manufactures instruct their dealers that they must install winter tires on the rear wheels as well whenever they put winter tires on the front end of any vehicle. It’s a major safety concern. It’s strongly recommended that winter tires be installed on all four wheels on rear wheel drive vehicles as well. The front tires do most of the steering and braking work – it only makes sense that you provide the front end with the best traction you can.

People often assume that if they have four-wheel drive or all-wheel drive they don’t need winter tires on all four wheels. Would you intentionally disconnect the four-wheel drive in poor road conditions? Of course you wouldn’t, but that’s essentially what you do if you only put winter tires on one end. It only makes sense to have the same level of traction and control at all four corners.

The province of Quebec in Canada has issued a law requiring all passenger vehicles, taxis and rental cars with Quebec license plates to install a full set of four winter tires between November 15th and April 1. It’s that important.

Many modern cars have traction control and anti-lock brakes so people may think that they don’t need winter tires. But you need traction to accelerate, steer and stop. The tires provide the traction so that the traction control and anti-lock brakes have something to work with.

Look for tires with the symbol of a mountain with a snowflake in it. This means the tire complies with the severe snow standard. All-season tires will have an M&S, for mud and snow, on the sidewall.

So when the temperatures drop below 45 degrees, be sure you have a set of four winter tires for maximum performance in snow, packed snow, ice, wet and dry roads. Your tire professional can help you find the right winter tire for your vehicle and driving needs.

Fuel InjectorsOctober 23, 2012

The last new car sold with a carburetor in North America rolled out of the dealership in 1990. Since then, all new vehicles have had fuel injectors. In very simple terms, a fuel injector is a valve that squirts fuel into your engine. Your engine control computer tells the fuel injector how much gas to deliver as well as the precise time it should be delivered. Of course this happens thousands of times a minute. Fuel injection is a much more precise way of delivering fuel than carburetors. That translates into better fuel economy and power. Virtually all fuel injectors for gas engines are known as port fuel injectors because they deliver the fuel to a port just outside the cylinder. Port fuel injectors operate at about 40 to 80 pounds per square inch of pressure.

A few auto makers have introduced gas direct injection systems on some engines recently. These systems inject the gas directly into the cylinders under very high pressure – hundreds of times the pressure of port injection systems. Although more complicated, direct injection technology promises greater power with improved fuel economy, so we can expect to see more of it in the future.

As you can see, the level of precision required of your fuel injectors is very high. They need to be operating properly in order for your car to run right.

High temperatures under your hood and variations in gas quality cause fuel injectors to become fouled with wax, dirt, and carbon. Injectors can become partially clogged, preventing them from delivering the proper amount of fuel at the correct pressure. The design of each engine requires a specific spray pattern from the fuel injector that might be altered when the injector is dirty. When injectors are dirty, the fuel doesn’t burn as efficiently resulting in poor fuel economy and loss of power. So it is important to keep your fuel injectors clean.

Skilled service technicians at Lewis Complete Auto Repair in Rowlett can perform a fuel system service for you. (Visit contact-us.) That is a fuel system service – not just fuel injector cleaning. That is because the fuel has a lot of ways to become dirty or contaminated between the gas tank and the fuel injector. A fuel system service starts with a fuel filter replacement. This filter cleans the gas as it leaves the tank. The various parts of the fuel intake system need to be cleaned from time to time to remove harmful gum, deposits and varnish. Finally, the fuel injectors are cleaned so that they operate properly and deliver the right amount of fuel at the right time.

Your Sachse area service center uses a process for cleaning your fuel system that includes state-of-the-art cleaning chemicals as well as some old fashioned scrubbing. Proper maintenance of your fuel system means that you will spend less on gas, enjoy strong performance and prevent costly repairs down the road.